I’ve been occupied with writing a paper to promote the adoption of mobile learning amongst corporates and enterprises. While trawling through multiple web-links, a pattern of myths about mobile learning emerges. Quite a bit of back and forth about these myths – I’m taking the liberty of listing and describing the five that struck me as odd, and am attempting to debunk them to an extent. I’ll be the first to admit there is always an element of truth behind myths; but with the rate of technological change, quite a few of those ‘truths’ would seem like falsehoods today.
1. Devices lack in screen and key size and processing power – It’s said quite often that as compared to personal computers, mobile devices lack the large physical interface devices (keyboard, monitor, mouse, printer…) that personal computers provide. While mobile devices’ still don’t match personal computers interface capabilities, they’ve come a long way in a very short time. Today’s devices have large usable screens, and full QWERTY keyboards. Additionally, they also include features to aid in pointing/clicking on screen, with the latest devices including multi-touch haptic support.
The processor speed race has shifted from personal computers to mobile devices; the latest mobile computing devices today are as capable as personal computers were just five years ago. With device convergence coming soon; issues of screen and key size, processing power and memory will become immaterial. We’ll soon be using a device that’s compact enough to be truly mobile and also function as a personal computer, communication device, digital assistant, and much more.
2. Mobile devices are a distraction – Mobile devices are becoming ubiquitous and pervade the younger generation of learners’ communication. Additionally, corporates across the world have taken to mobile technologies in a big way. It does seem like these devices have potential for distraction given their multiple features. However, if learners are distracted I’d rather blame the learning activities and content and not the technology or device itself.
When we use personal computers to learn the potential for distraction is equal. One could ignore the learning content and use the computer for other ‘distracted’ things. However, I’ll admit that while a personal computer is typically deskbound or too bulky to be truly portable, mobile computing devices maybe used in a variety of environments and those themselves may be cause for distraction. You wouldn’t want to try some just-in-time learning at your team’s football game or the annual office cocktail party, there is enough cause for distraction in such situations.
The challenge lies in developing engagement that truly utilizes device’s capabilities. Simply converting and packaging existing course-ware for mobile consumption does not qualify as ‘mobile learning’; for it to be effective learning, the learning content and activities have to be designed keeping mobile device usage and the like in mind. What worked on a personal computer won’t necessarily work on a personal mobile computing device. Given boring content, who wouldn’t be distracted?
3. Accessibility and cost barriers – This was perhaps one of the stranger myths I encountered, that personal mobile computing devices are inaccessible because of the inherent cost barriers. Looking around me here in India at the amazing rate of adoption of mobile devices (see Mobile Learning in India) and the availability of mobile networks capable of data that now range contiguously across India (see Networks in Rural India), its obvious cost is hardly a factor in the mobile learning equation. Phones today cost far less than they ever did, do far more and are cheaper to use because network usage charges are dropping consistently. These factors contribute to increased technology availability and subsequent adoption.
4. Lack of a standardized content delivery platform – This is touted as the major reason for corporates to hesitate in their adoption of mobile learning. What they’ve been conveniently ignoring is that the biggest content delivery platform – the World Wide Web and its varied components are now accessible from most mobile devices of this generation. If we aren’t adopting the content delivery technology that’s there for the taking, it’s not fair to crib about standardized platforms or lack thereof, we only have ourselves to blame.
5. Mobile content is expensive! – This is the standard myth that accompanies the advent of a game-changing technology. They said it about computers, and a brief look at history will show the same pattern for books, radio and television. As I mentioned earlier (point 3) phones are now broadly accessible and affordable to the masses. Developing content for mobile devices is no longer an expensive, platform dependent exercise. I’d go out on a limb and claim it’s possible to develop mobile learning content that’s mobile browser savvy for less than or equal to the cost of conventional eLearning that runs on personal computer based browsers.
I’d really like to hear from readers what they think about these myths. When discussing mobile learning, do these myths come up? How do you respond?







August 24th, 2009 at 3:21 pm
You make a great argument here for mobile learning. I think what most people who fault the screen and key sizes of mobile devices fail to realize that mobile devices are not meant to compete with standard laptop and desktop computers. Especially when we’re talking in the context of eLearning. What the industry is quickly embracing is that mobile learning plays a unique role. Once you take McLuhan’s thoughts into account (“The medium is the message.”), you can learn to appreciate mobile devices for what they bring to the field. You’ve done a great job of menitoning this in the next point.
And on point #2, just to add to what you wrote: If something is a distraction, it is attracting one’s attention. That’s exactly where I want to target to reach my learners.
Again, well said!
August 31st, 2009 at 6:59 am
Hi Abhijeet,
I work for a company called, EnableM, a mumbai based company that focuses on m-Learning.
I read your blog and am sure you’d like to read the following article:
http://dinamehta.com/blog/2009/08/30/raju-go-and-get-some-bakery-mobile-innovations/
It talks about the Learn English Program on Nokia Life Tool. The program and the whole education section has been designed and implemented by EnableM. We of course do a lot more but i though this would interest you!
A good read as well!
August 31st, 2009 at 8:17 am
Thanks for the tip Smarika, its an interesting blog post. Mobile phone technology and the rate of its advancement will benefit rural India greatly. We are only beginning to realize the potential of mobile technology; it offers a great ‘leveler’. Given our penchanct for knowledge and learning, India will only benefit from the coming revolution.
August 31st, 2009 at 9:41 pm
Hi Abhijeet,
Interesting read and thanks for sharing it.
I too have been working on a white paper on and off for much of this summer (for release next week) that addresses many of the same myths you’ve highlighted in your posting.
We both agree on #1 that current mobile devices are getting more powerful and capable, but don’t forget there’s much that can be accomplished for content delivery to mobiles with just voice and SMS services including audio-based voicecasts, assessments (IVR interactions) and SMS campaigns/episodic content. I concur with your points on #2 as well – in our experience, care just needs to be taken to ensure that normal distractions from the mlearning experience (getting a call or text) don’t impact the learning experience either. We both agree on #3 (things are getting better all the time with faster, more capable devices though “plans” may never get much cheaper). Regarding #4, we have spent the better part of 2 years working on transcoding technologies that make it easy to automatically convert media-based source materials into the ideal formats needed by any device supported across an enterprise installation. For instance, any MOV file can be loaded into our mobile content management system and converted into as many as 11 different formats for smartphone and basic phone delivery (e.g., MP4, 3GP, 3GP2/streaming, WMV, M4V, FLV/web access and MP3/WAV/M4A/GSM audio clips for podcasts and voicecasts. Once the business ruies are established, the effort to convert and deploy is actually quite nominal. Finally, per #5, mobile still carries a price tag (the devices are cost effective sure) but doing enterprise-scale deployments requires enterprise features (SSO, security, integration, etc.) and the underlying platform must be extensible enough to make it all work together; not to be accomplished on the cheap but still way more cost effective than they typical enterpriseLMS installation.
From my list, I’ll offer a couple extra insights:
1. Flash content is easily repurposed for mobile delivery (not the case)
2. SCORM content for mobile is practical (also not the case; at least according to the current specification)
3. Specialized mobile authoring tools are needed (not the case either). Most of our customers leverage commonly used applications like Office/Word/PowerPoint, Dreamweaver and other HTML apps to build content that can easily be transcoded into mobile-friendly formats.
Great blog. I’ll continue to follow it.
Robert
September 16th, 2009 at 2:16 pm
Although u made a very good argument but i just want to mention a few things in support of mobile learning, nothing can be as portable as the mobile phones, u can not comparea laptop to a mobile phone in this sense. If u think about the speed of delivery of knowledge to work force for example the sales people you can see the power and importance of mobile learning. with new smart phones this is going to improve faster and faster in future and we will see alot of improvments in mobile learning in the corporations training programs.
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