LMS is a fairly common and used (or over-used) phrase in eLearning parlance and means, primarily a software system that allows customers to do a few or many things when it comes to adopting eLearning as a part of the overall Learning strategy. For quite some time now I have been trying to understand – how does a customer look at the LMS? Are more customers looking it as a mere tool which automates tasks and increases the productivity and efficiency of training department or are they looking it as a ‘solution’ or maybe something much bigger than that as well – strategy?



