Junior Support Executive
Job Code – JSE, 1 Position
Experience:
1 – 1.5 years
Education:
Bachelor’s Degree in Engineering (Computer Science) or Equivalent
Skills:
Work experience as a part of technical team of a Software Products Company and/or as a Technical Support is must; In-depth knowledge of Database Management preferentially with understanding of MS SQL Server 2008; Familiar with HTML and CSS; Strong written and oral communication skills with fluency in English, Marathi & Hindi languages
Job Description:
- Carry out first level communication with clients and respond to client calls to address issues
- Provides quick and accurate technical solutions to queries raised on LMS
- Log issues and provide regular status update on issues to respective clients
- Write, construct and execute SQL queries
- Actively participate in resolving LMS & DB issues
- Work comfortably in day & night shifts
- Adhere to defined Service Level Agreement
HTML Developer
Job Code – HD, 10 Positions
Experience:
1 – 5 years
Education:
B.E / B.Tech / MCA / MCS / M.Sc (Computer Science)
Skills:
Languages and tools: HTML4/5, Javascript, JQuery(Mobile), CSS 2/3
Platforms: Desktop (Windows, Mac), Mobile (iOS, Blackberry, Android)
Job Description:
- Design intuitive site functionality, interactions, user interfaces, and navigation for cross–platforms (e.g., Mobile Devices, Tablets, Desktop/MAC)
- Use best practices and latest web design trends in user interface design (e.g., responsive/adaptive design)
- Transform .psd files and wireframes into web user interfaces according to design specifications
QA (Content)
Job Code – QA, 1 Position
Experience:
2 – 5 years in the eLearning domain
Education:
Any graduate or diploma holder; Preferably BE in Computer Science
Skills:
Good statistical knowledge and testing skills such as LoadRunner, Black Box Testing, Performance Testing and Usability Standards; Experience in eLearning tools such as LMS, ADL Test suite, and Web simulator; Strong communication (written and oral) with good interpersonal skills
Job Description:
- Participate in project release cycles along with acceptance, functional, and manual testing
- Coordinate with the development team and project leads, and estimate the time required for testing
- Create test plans and test cases, execute them and analyze the final results
- Manage defect tracking; analyze, report and assist in enhancements
- Test eLearning courses on multiple devices, such as mobiles, iPad, iPhone, and other devices
- Ensure the quality of the project output meets the usability standards
Project Manager (Content)
Job Code – PMC, 2 Positions
Experience:
1 – 3 years
Education:
Any graduate; B.E or Degree/Diploma in Computer Programming preferred
Skills:
Excellent verbal and written communications skills and leadership qualities; Ability to understand customers’ stated and un-stated needs/objectives; Knack to foresee risks; Preferably with basic understanding of eLearning; Highly motivational
Job Description:
- Ensure effective management of project on various parameters such as efforts, schedule, project, process quality etc.
- Coordinate multiple projects in parallel – Single relationship, Multiple relationships
- Execute project planning which can handle risk management, change management and expectation management
- Carry out clear, detailed and effective new and existing project level communication and documentation on all aspects like – conceptual, design and technical
- Facilitate problem solving and collaboration
- Ensure accurate resource consumption and project completion forecast
- Motivate the team and help them during a crisis
Associate ‒ BDE (India Market)
Job Code – A–BDE, 1 Position
Experience:
Fresher to 1 year
Education:
Any graduate/Post graduate
Skills:
Excellent communication skills, Very good presentation skills and interpersonal skills, ready to work under pressure
Job Description:
- Conduct market research, prospect for target companies and contacts, lead generation, pre–defined/ identified sector
- Create a DB of report of target companies and contacts with relevant details
- Perform deep internet mining, find relevant contact person, conduct account mapping
Lead Instructional Designer
Job Code – LID, 1 Position
Experience:
5+ years in instructional designing
Education:
A Degree/Diploma/Certificate holder in Journalism/Mass Communication/English literature or Instructional Design/Instructional Technology
Skills:
Excellent written and oral English as well as business communication skills; Strong content grasping & analysis capability; Extremely creative; Strong knowledge of project and process planning and monitoring; Expert with MS Word, MS PowerPoint, and MS Excel
Job Description:
- Lead ID teams, right from planning, coordinating, and monitoring of multiple projects
- Provide guidance, feedback, and training to ID teams
- Conduct initial analysis for potential prospects or projects and provide inputs for creating proposals
- Define ID strategies/approaches and effort estimates
- Interact with clients and SMEs during projects
- Review instructional design approaches, blueprints, and storyboards
- Establish functional and project-specific processes and procedures
- Carry out organizational (non–project) tasks such as writing for the company website/newsletter and project portfolio and demos
- Support project/business managers in communication related to clients or projects.
- Identify new trends, technologies, and tools in the ID and eLearning domains and explore their implementation possibilities
Senior Instructional Designer
Job Code – SID, 2 Positions
Experience:
4+ years
Education:
A Degree/Diploma/Certificate holder in Journalism/Mass Communication/English literature or Instructional Design/Instructional Technology
Skills:
Excellent written and oral English as well as business communication skills; Strong content analysis and grasping capability; High creativity and an expert at planning, monitoring, reviewing work; Expert with MS Word, MS PowerPoint, and MS Excel
Job Description:
- Plan, co–ordinate, and monitor instructional design tasks on multiple projects
- Conduct initial analysis for prospects or projects and provide inputs for creating proposals –defining instructional approaches with accurate estimate of required efforts
- Review storyboards and provide feedback, training and guidance to ID team
- Carry out organizational (non–project) tasks such as writing for the company projects’ portfolio
- Work on all instructional design tasks for demos
- Support project/business managers in communication related to clients or projects
Junior Instructional Designer
Job Code – JID, 3 Positions
Experience:
0.6 – 1.5 years
Education:
Bachelor’s degree in English/Journalism/Mass communication or related field; Master’s along with degree related to Instructional Design/Technology preferred
Skills:
Excellent written and oral skills in English; Self-motivated; Strong ability to understand content on a variety of technical and non-technical topics; Ability to communicate thoughts and ideas to development teams; Knowledge of MS Word/MS Office; Good grasping capability
Job Description:
- Develop storyboards in line with project–specific and client standards and guidelines
- Make client–supplied storyboards production ready by clearly interpreting and completing them, wherever required
- Study content on technical/non–technical, medical, financial topics, identify key points, and formulate grammatically correct and concise on-screen text
- Search for relevant visuals that support key messages in content
- Ensure that output pages communicate the desired learning message
- Compile content and restructure/rewrite/summarize it as needed
Graphic Designer (Marketing)
Job Code – GDM, 1 Position
Experience:
3 – 5 years
Education:
BFA/ Applied Arts
Skills:
Fluency in current graphic design practices and web/ print production software, such as Adobe Fireworks, Adobe Photoshop, Flash and Corel Draw; Understanding of and experience in corporate branding, layout, color theory and typography in digital media (print will be an added advantage); Strong design style, including creative design solutions within the constraints of the Internet; Technical knowledge of XHTML, Flash, CSS, jQuery and AJAX will be an added advantage
Job Description:
- Ideation, conceptualization and production of online banner advertisements, emailers, landing pages, newsletters and other online marketing collaterals
- Work alongside Sr. Graphic Designers and assist them in creating static graphics or animations as per the instructions provided
- Contribute/exchange ideas during brainstorming sessions with other GDs in the team for better designing outputs
- Learn new technologies and languages as and when needed
Technical Lead
Job Code – TL, 1 Position
Experience:
5 – 8 years
Education:
Graduate in Computer Science (or related field/ foreign equivalent)
Skills:
Extensive experience in software product life–cycle management, including analysis, data modeling, development, testing and deployment; Strong project management and presentation skills; In–depth knowledge and experience in MS SQL Server (2005/2008) database work (DDL and DML) is a must; Expertise in technologies like Java, JavaScript, JQuery, JSP, Servlets, HTML 5, CSS, XML and SQL
Job Description:
- Work as part of the core product team and help in building and maintaining the product
- Lead development teams, conduct task estimation, iteration planning, guide team through software issues and facilitate architecture discussions and decision making
- Build complex, custom-designed, multi–tier, enterprise-level business applications utilizing Java/J2EE technologies
- Work on full life–cycle software applications, including analysis, data modeling, requirements gathering, development, testing and deployment
- Write and implement test scripts and frameworks, including unit, integration and functional testing
- Employ best practices of software development methodologies, and mentoring team members on them
- Provide training to junior developers in analysis, testing, project management, object–oriented programming skills
Learning Consultants
Job Code – LC, 1 Position
Experience:
5+ years in the corporate eLearning domain including designing and recommending learning solutions
Education:
Any Undergraduate or Graduate Degree, Diploma / Certificate in Instructional Design / Instructional Technology or Education could be an advantage
Skills:
Excellent interpersonal skills, Ability to build strong client relationships, Ability to grasp and work with a variety of subjects and concepts, assisted by SMEs as applicable, Native fluency in English (US) or (UK) depending on location, Awareness of cultural nuances (US) or (UK) depending on location (language/context/visual), Strong analytical skills, Very good understanding of instructional design theories and models and their application, Very good visualization skills, Good understanding of eLearning development process and standards, Good knowledge of different media, visual styles, and technologies, Good working knowledge of MS Word and MS PPT, Ability to work independently, Ability to coordinate and collaborate with off-site managers and development teams
Job Description:
Presales:
- Meet potential and existing clients and consult with key client stakeholders to understand and analyze their learning and training needs.
- Define and document proposed learning solutions to address knowledge and performance gaps and requirements.
- Discuss and recommend proposed learning solutions to clients.
- Coordinate with off-site presales team to create proposals, mockups, and demos.
Demos and Projects:
- Coordinate with off-site Project Managers and development team members (Instructional and Graphic Designers, Programmers, QA Executives) to communicate learning solution requirements and specifications.
- Define detailed instructional approach, learning objectives, and content structure.
- Create lower level design documents like content outlines or IDDs.
- Review prototypes, lower level instructional design documents, storyboards, and outputs to ensure that they are in line with proposed solutions and requirements.
- Gather feedback on process and learning solution effectiveness from client personnel.