Careers

Join us and be assured of a career that is both, stimulating and exciting. Our friendly, performance-oriented work culture gives you the flexibility to think creatively and learn collectively, while our open–door culture encourages expression of ideas. We give you the opportunity to learn and grow with us. Are you ready to seize it?

Job Openings

Key Account Manager
Job Code ‒ KAM 1 Position
Qualification:

Graduation or Post Graduation

Experience:

7 - 10 Years

Skills:
  1. Previous experience as key account manager
  2. Problem-solving and negotiating
  3. Strong account management and relationship building
  4. Highly self motivated
Job Description:
  1. Acquire a thorough understanding of key customer needs and requirements
  2. Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition
  3. Expand the relationships with existing customers by continuously proposing solutions that meet their objectives
  4. Serve as the link of communication between key customers and internal teams
  5. Deliver service and support to clients using mobile phones, via remote connection or over the email.
  6. Operate as the first and chief point of contact for any and all matters specific to customers
  7. Play an integral part in generating new sales that will turn into long-lasting relationships
  8. Work aggressively to generate monthly targets from existing clients
  9. Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics
  10. Generate sales among client accounts, including up-selling and cross-selling
  11. Operate as the first point of contact for assigned customers
  12. Develop and maintain long-term relationships with accounts
  13. Make sure clients receive requested products and services in a timely fashion
  14. Forecast and track client account metrics
  15. Manage projects within client relationships, working to achieve client goals while meeting company goals
  16. Identify opportunities to grow business with existing clients
  17. Coordinate with staff working on the same account to ensure consistent service
  18. Collaborate with sales team to reach prospective clients
  19. Service multiple clients concurrently, and meet deadlines
  20. Keep records of client transactions

To apply for this position, mail your details to careers@upsidelearning.com with the Job Code mentioned in the subject line.

Marketing Manager
Job Code ‒ MktgMgr 1 Position
Qualification:

MBA - Marketing

Skills:
  1. Experience with a company in a related sector.
  2. Extensive experience of developing, maintaining and delivering on marketing strategies to meet company objectives.
  3. A strong understanding of customer and market dynamics and requirements.
  4. Willingness to travel and work in a global team of professionals.
Job Description:
  1. Write and edit content for promotions, direct marketing (emailer, newsletter), marketing and sales collaterals, advertisements (print, online), press releases, articles, blog, website, etc.
  2. Ideate and coordinate with the Graphic Designer/s for advertisements and other marketing support materials.
  3. Provide support to the Sales team for creation of case studies, presentations, etc.
  4. Work with the SEO & SMO team to edit/write content as per SEO guidelines; develop content for Social platforms (Twitter, Scribd, SlideShare).
  5. Compile blog posts and articles to develop whitepapers and eBooks.
  6. Responsible for developing and maintaining marketing strategies to meet agreed company objectives.
  7. Evaluate customer research, market conditions, and competitor data and implement marketing plan alterations as needed.
  8. Oversee all marketing, advertising and promotional staff and activities.
  9. Responsible for the marketing of company services to the right market whether B2B or B2C.
  10. Demonstrate technical marketing skills and company service knowledge.
  11. Develop an annual marketing plan in conjunction with the Sales department. This should detail the year’s activity to meet agreed company objectives.
  12. Deliver all marketing activity within the agreed budget.
  13. Direct the marketing staff where budgets are devolved.
  14. Manage all aspects of print production, receipt and distribution.
  15. Achieve frequent, timely and positive media coverage across all available media.
  16. Conduct market research in order to identify market requirements for current and future products. As feasible.
  17. Demonstrate the ability to interact and cooperate with all company employees.
  18. Build trust, value others, communicate effectively, drive execution, foster innovation, focus on delivery to customers, collaborate with others, solve problems creatively and demonstrate high integrity.
  19. Maintain professional internal and external relationships that meet company core values.
  20. Proactively establish and maintain effective working team relationships with all support departments.
  21. A proven ability to oversee all marketing, advertising and promotional staff and activities.

To apply for this position, mail your details to careers@upsidelearning.com with the Job Code mentioned in the subject line.

Character Concept Artists / Illustrators
Job Code ‒ ConptIllustrator 1 Position
Education:

Bachelor in Fine Arts or Equivalent

Tools Required:
  1. Flash
  2. Photoshop
Job Description:
  1. Establish style for production art and assets.
  2. Maintain consistent style throughout the project.
  3. Provide appropriate solution to technical and artistic problems.
  4. Review and provide feedback.
  5. Coordinate with coworkers, including designers and programmers.
  6. Follow the schedules set by the project managers.
Required Skills:
  1. Minimum 2 years of animation/eLearning industry experience.
  2. Excellent drawing and conceptualization skills with an ability to adapt to established styles.
  3. Understanding of fundamental illustration skills including composition, perspective, and color theory.
  4. Digital illustration skills with understanding of Photoshop using the Wacom tablet would be preferred.
  5. Solid interpersonal and communications skills.

To apply for this position, mail your details to careers@upsidelearning.com with the Job Code mentioned in the subject line.

Lead Instructional Designer
Job Code ‒ LeadID 1 Position
Experience:

5+ Years

Education:

Any Graduate. A Degree / Diploma / Certificate in Journalism or Mass Communication or English Literature or Instructional Design / Instructional Technology or Education is an added bonus or preference

Skills:

Excellent English Language – Written and Oral; Strong Content Analysis and Grasping Capability; Creativity; Meticulousness; Project and Process Planning and Monitoring; Reviewing; Very good working knowledge of MS Word, MS PowerPoint, and MS Excel; At least 3-4 years of experience in instructional designing; Ability to implement instructional design theories and models; Ability to interact with clients and SMEs; Ability to lead a team of instructional designers on a project.

Job Description:
  1. To lead teams of instructional designers on multiple project and plan, co-ordinate, and monitor instructional design tasks on these projects.
  2. To provide guidance, feedback, and training to all members of the Instructional Design team.
  3. To conduct initial analysis for potential new client or projects and provide inputs for creating proposals – this will include interaction with the Sales team, members of other functions, and clients, and definition/creation of higher level instructional strategies/approaches with corresponding process definitions and effort estimates.
  4. To review instructional design approaches, blueprints, and storyboards.
  5. To carry out organizational (non-project) tasks such as writing for the company website/newsletter and project portfolio.
  6. To work on all instructional design tasks for demos.
  7. To support project / business managers in communication related to (new) clients or projects.
  8. To establish functional and project-specific processes and procedures by creating, revising, and reviewing training material, guidelines, checklists, templates, etc, and training team members on the same.
  9. Identify new trends, technologies, and tools in the Instructional Design and eLearning domains and explore how they can be implemented within the organization.
  10. Coordinate with Project Managers and other Functional Leads and Managers to ensure that processes run smoothly across functions and projects.
  11. Help analyze project data as well as internal and client feedback across projects, and define and implement actions to improve instructional design quality and associated processes.

To apply for this position, mail your details to careers@upsidelearning.com with the Job Code mentioned in the subject line.

HTML Developer
Job Code ‒ HTMLDev 2 Positions
Experience:

Freshers

Education:

B.E / B.Tech / MCA / MCS / M.Sc (Computer Science)

Skills:
  1. Languages and tools: HTML4/5, Javascript, JQuery(Mobile), CSS 2/3
  2. Platforms: Desktop (Windows, Mac), Mobile (iOS, Blackberry, Android)
Job Description:
  1. Ability to design intuitive site functionality, interactions, user interfaces, and navigation for cross–platforms (e.g., Mobile Devices, Tablets, Desktop / MAC).
  2. Ability to use best practices and latest web design trends in user interface design (e.g., responsive / adaptive design).
  3. Knowledge of how to transform .psd files and wireframes into web user interfaces according to design specifications.
  4. Good experience in Responsive Design Development.

To apply for this position, mail your details to careers@upsidelearning.com with the Job Code mentioned in the subject line.

Project Leader
Job Code ‒ ProjectLead 4 Positions
Experience:

0 - 2 Years

Education:

MBA (IT)

Skills:
  1. Must have excellent verbal and written communication skills
  2. Ability to understand customers' express and implied requirements about the solution
  3. Must possess leadership qualities
  4. Ability to engage hands-on in the project to motivate team and manage crisis situations
  5. Ability to anticipate and mitigate risks
  6. Ability to conceptualize IT solutions and understand new and old technology easily
Job Description:
  1. Gather project requirements from Business Analyst or client.
  2. Document the project requirements and define the Software Requirement Specifications.
  3. Take end-to-end ownership of the entire project.
  4. Knowledge of thorough documentation at various stages of the SDLC scope, Quality Assurance, Test Plans, Checklists for Developers, Design documentation, Client deliverables (status updates, Risk Analysis).
  5. Ability to handle Change Management during the project.
  6. Ability to manage payments and profitability of the project.
  7. Must possess team management skills (task allocation, motivation, productivity).

To apply for this position, mail your details to careers@upsidelearning.com with the Job Code mentioned in the subject line.

QA (Content)
Job Code ‒ QA-Cont 2 Positions
Experience:

1 – 2 years in the eLearning domain with good QA skills.

Education:

Any graduate or diploma holder. B.E. (Computer Science) preferred.

Skills:
  1. Strong written and oral communication with good interpersonal skills
  2. Good statistical knowledge
  3. Testing skills in LoadRunner, Black Box Testing, Performance Testing, and Usability Standards
Job Description:
  1. Ability to create test plans and test cases, execute test cases, and analyze final results.
  2. Manage defect tracking, analyze and report, and assist in enhancements.
  3. Experience in working with eLearning tools such as LMS, ADL Test suite, and Web simulator.
  4. Ability to meet or exceed the expected quality of the project output and the usability standards.
  5. Coordinate with the development team and project leads, and estimate the time required for testing.
  6. Willingness to perform other duties as and when required.

To apply for this position, mail your details to careers@upsidelearning.com with the Job Code mentioned in the subject line.

Instructional Designer
Job Code ‒ ID 2 Positions
Experience:

1 - 3 Years

Education:

Bachelor's degree in English / Journalism / Mass communication or related field; Master's degree along with a degree related to Instructional Design / Technology preferred.

Skills:
  1. Excellent written and oral skills in English
  2. Self-motivated
  3. Strong ability to understand content on a variety of technical and non-technical topics
  4. Ability to communicate thoughts and ideas to development teams
  5. Knowledge of MS Word / MS Office; good grasping capability
Job Description:
  1. Develop storyboards in line with project–specific and client standards & guidelines.
  2. Make client–supplied storyboards production ready by clearly interpreting and completing them, wherever required.
  3. Study content on technical and non–technical topics, including medical, financial, etc., identify key points, and formulate grammatically correct and concise on-screen text.
  4. Search for relevant visuals that support key messages in content.
  5. Ensure that output pages communicate the desired learning message.
  6. Compile content and restructure / rewrite / summarize it as needed.

To apply for this position, mail your details to careers@upsidelearning.com with the Job Code mentioned in the subject line.

Sr. Instructional Designer
Job Code ‒ SrID 1 Position
Experience:

3 - 5 Years

Education:

Any Graduate. Candidate with a Degree / Diploma / Certificate in Journalism or Mass Communication or English Literature or Instructional Design / Instructional Technology or Education preferred.

Skills:
  1. Excellent English language and writing
  2. Strong content analysis
  3. Strong grasping capability
  4. Creativity, meticulousness, and planning
  5. Monitoring
  6. Reviewing
  7. Business communication
  8. Very good working knowledge of MS Word, MS PowerPoint, and MS Excel
Job Description:
  1. To plan, co-ordinate, and monitor instructional design tasks on multiple projects.
  2. To provide guidance to Instructional Designers and Associate Instructional Designers.
  3. To conduct initial analysis for potential new client or projects and provide inputs for creating proposals – this will include definition of instructional approaches with corresponding effort estimations for ID tasks.
  4. To review storyboards and provide feedback and training to Instructional Designers and Associate Instructional Designers.
  5. To carry out organisational (non-project) tasks such as writing for the company projects portfolio.
  6. To work on all instructional design tasks for demos.
  7. To support project / business managers in communication related to (new) clients or projects.

To apply for this position, mail your details to careers@upsidelearning.com with the Job Code mentioned in the subject line.

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Employee Testimonials